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Interaction Library
200 of 200 evaluations · click a row to open evidence
CX Score0–100
| Evaluation | Channel | Date | Auditor | RT | Resolved | Prof | Emp | Script | CX | Evidence |
|---|---|---|---|---|---|---|---|---|---|---|
| EVAL-00073 | WhatsApp | 1970-01-01 | Imran Farooq | 17m | No | 3 | 3 | 3 | 46 | |
| EVAL-00071 | Call Center | 1969-12-31 | Imran Farooq | 3.1m | No | 2 | 1 | 2 | 22 | |
| EVAL-00061 | X-Twitter | 1969-12-31 | Bilal Ahmed | 30m | Yes | 2 | 2 | 4 | 55 | |
| EVAL-00006 | Facebook | 1969-12-31 | Zainab Malik | 60m | No | 3 | 2 | 3 | 39 | |
| EVAL-00199 | WhatsApp | 1969-12-30 | Zainab Malik | 3m | Yes | 5 | 4 | 2 | 76 | |
| EVAL-00170 | Email | 1969-12-30 | Ali Hassan | 673m | Yes | 4 | 4 | 4 | 87 | |
| EVAL-00146 | Facebook | 1969-12-30 | Fatima Sheikh | 78m | Yes | 5 | 5 | 2 | 85 | |
| EVAL-00130 | Instagram | 1969-12-30 | Faisal Qureshi | 115m | Yes | 4 | 4 | 5 | 87 | |
| EVAL-00035 | LinkedIn | 1969-12-30 | Zainab Malik | 138m | No | 3 | 3 | 3 | 45 | |
| EVAL-00153 | Facebook | 1969-12-29 | Mehwish Iqbal | 109m | Yes | 4 | 5 | 3 | 81 | |
| EVAL-00110 | X-Twitter | 1969-12-29 | Usman Tariq | 38m | Yes | 2 | 3 | 3 | 61 | |
| EVAL-00043 | Call Center | 1969-12-28 | Ali Hassan | 2.3m | Yes | 2 | 5 | 5 | 88 | |
| EVAL-00018 | Instagram | 1969-12-28 | Ayesha Khan | 24m | Yes | 5 | 3 | 5 | 94 | |
| EVAL-00117 | X-Twitter | 1969-12-27 | Ayesha Khan | 5m | No | 4 | 4 | 4 | 73 | |
| EVAL-00103 | X-Twitter | 1969-12-27 | Ayesha Khan | 29m | Yes | 2 | 4 | 5 | 81 | |
| EVAL-00053 | Instagram | 1969-12-27 | Bilal Ahmed | 110m | Yes | 4 | 4 | 5 | 85 | |
| EVAL-00005 | X-Twitter | 1969-12-26 | Ali Hassan | 31m | Yes | 5 | 5 | 4 | 95 | |
| EVAL-00178 | WhatsApp | 1969-12-25 | Sana Javed | 25m | Yes | 4 | 4 | 2 | 68 | |
| EVAL-00040 | X-Twitter | 1969-12-25 | Bilal Ahmed | 45m | No | 2 | 4 | 4 | 61 | |
| EVAL-00174 | Facebook | 1969-12-24 | Ayesha Khan | 21m | Yes | 5 | 4 | 5 | 91 | |
| EVAL-00147 | LinkedIn | 1969-12-24 | Bilal Ahmed | 115m | Yes | 3 | 4 | 2 | 64 | |
| EVAL-00135 | Email | 1969-12-24 | Hira Siddiqui | 441m | Yes | 5 | 4 | 4 | 93 | |
| EVAL-00082 | X-Twitter | 1969-12-24 | Sana Javed | 26m | No | 3 | 1 | 1 | 27 | |
| EVAL-00077 | LinkedIn | 1969-12-23 | Imran Farooq | 119m | Yes | 4 | 3 | 5 | 83 | |
| EVAL-00107 | Email | 1969-12-21 | Ayesha Khan | 214m | Yes | 4 | 3 | 2 | 67 | |
| EVAL-00144 | Instagram | 1969-12-20 | Imran Farooq | 120m | Yes | 3 | 5 | 2 | 70 | |
| EVAL-00049 | LinkedIn | 1969-12-20 | Fatima Sheikh | 310m | Yes | 3 | 2 | 3 | 52 | |
| EVAL-00021 | LinkedIn | 1969-12-20 | Ayesha Khan | 161m | No | 5 | 4 | 5 | 81 | |
| EVAL-00126 | LinkedIn | 1969-12-19 | Imran Farooq | 463m | No | 4 | 4 | 2 | 57 | |
| EVAL-00123 | Instagram | 1969-12-19 | Bilal Ahmed | 97m | Yes | 4 | 5 | 5 | 92 | |
| EVAL-00057 | Call Center | 1969-12-19 | Hamza Raza | 3.9m | Yes | 3 | 5 | 4 | 81 | |
| EVAL-00017 | WhatsApp | 1969-12-19 | Ali Hassan | 21m | Yes | 5 | 4 | 5 | 97 | |
| EVAL-00156 | Email | 1969-12-17 | Ayesha Khan | 135m | No | 3 | 3 | 2 | 49 | |
| EVAL-00052 | WhatsApp | 1969-12-17 | Imran Farooq | 5m | Yes | 4 | 5 | 5 | 98 | |
| EVAL-00032 | Instagram | 1969-12-17 | Bilal Ahmed | 19m | Yes | 3 | 4 | 4 | 72 | |
| EVAL-00168 | LinkedIn | 1969-12-16 | Faisal Qureshi | 426m | Yes | 3 | 2 | 1 | 45 | |
| EVAL-00165 | Instagram | 1969-12-16 | Fatima Sheikh | 92m | Yes | 3 | 3 | 5 | 74 | |
| EVAL-00122 | WhatsApp | 1969-12-16 | Hira Siddiqui | 10m | Yes | 2 | 4 | 5 | 83 | |
| EVAL-00190 | Call Center | 1969-12-15 | Mehwish Iqbal | 1m | Yes | 4 | 5 | 5 | 99 | |
| EVAL-00084 | LinkedIn | 1969-12-15 | Ali Hassan | 386m | Yes | 3 | 3 | 3 | 62 | |
| EVAL-00189 | LinkedIn | 1969-12-14 | Hamza Raza | 96m | Yes | 3 | 2 | 3 | 59 | |
| EVAL-00099 | Call Center | 1969-12-14 | Sana Javed | 1m | No | 5 | 3 | 4 | 68 | |
| EVAL-00109 | Instagram | 1969-12-12 | Zainab Malik | 58m | Yes | 3 | 4 | 4 | 77 | |
| EVAL-00091 | LinkedIn | 1969-12-12 | Hira Siddiqui | 475m | Yes | 5 | 4 | 2 | 74 | |
| EVAL-00058 | Email | 1969-12-12 | Imran Farooq | 231m | No | 2 | 2 | 3 | 42 | |
| EVAL-00114 | Email | 1969-12-11 | Bilal Ahmed | 53m | Yes | 5 | 5 | 4 | 100 | |
| EVAL-00104 | Facebook | 1969-12-11 | Imran Farooq | 109m | No | 5 | 2 | 2 | 46 | |
| EVAL-00085 | Call Center | 1969-12-10 | Ayesha Khan | 2.5m | Yes | 5 | 5 | 5 | 100 | |
| EVAL-00072 | Email | 1969-12-10 | Sana Javed | 374m | Yes | 4 | 5 | 5 | 100 | |
| EVAL-00034 | Facebook | 1969-12-09 | Sana Javed | 65m | Yes | 2 | 4 | 2 | 55 | |
| EVAL-00095 | Instagram | 1969-12-08 | Fatima Sheikh | 98m | Yes | 2 | 5 | 5 | 79 | |
| EVAL-00080 | WhatsApp | 1969-12-08 | Usman Tariq | 20m | Yes | 5 | 5 | 2 | 88 | |
| EVAL-00033 | X-Twitter | 1969-12-08 | Hira Siddiqui | 29m | Yes | 5 | 4 | 4 | 93 | |
| EVAL-00001 | Call Center | 1969-12-08 | Ali Hassan | 3.5m | No | 3 | 5 | 4 | 70 | |
| EVAL-00167 | Facebook | 1969-12-07 | Fatima Sheikh | 14m | Yes | 5 | 5 | 4 | 95 | |
| EVAL-00175 | LinkedIn | 1969-12-06 | Faisal Qureshi | 245m | No | 4 | 4 | 5 | 76 | |
| EVAL-00164 | WhatsApp | 1969-12-06 | Hamza Raza | 15m | No | 2 | 5 | 2 | 46 | |
| EVAL-00113 | Call Center | 1969-12-06 | Ali Hassan | 3.5m | Yes | 2 | 5 | 4 | 78 | |
| EVAL-00081 | Instagram | 1969-12-06 | Hamza Raza | 47m | Yes | 5 | 2 | 5 | 84 | |
| EVAL-00158 | Instagram | 1969-12-05 | Mehwish Iqbal | 35m | Yes | 2 | 5 | 2 | 65 | |
| EVAL-00129 | WhatsApp | 1969-12-05 | Mehwish Iqbal | 19m | No | 3 | 3 | 3 | 47 | |
| EVAL-00195 | Facebook | 1969-12-04 | Bilal Ahmed | 16m | Yes | 4 | 5 | 2 | 83 | |
| EVAL-00149 | Email | 1969-12-04 | Ayesha Khan | 356m | No | 3 | 1 | 2 | 31 | |
| EVAL-00029 | Call Center | 1969-12-04 | Hira Siddiqui | 1.8m | Yes | 4 | 4 | 5 | 95 | |
| EVAL-00177 | Email | 1969-12-03 | Hira Siddiqui | 671m | Yes | 3 | 1 | 1 | 38 | |
| EVAL-00161 | LinkedIn | 1969-12-03 | Usman Tariq | 330m | No | 3 | 3 | 3 | 50 | |
| EVAL-00155 | Call Center | 1969-12-03 | Imran Farooq | 4m | No | 5 | 4 | 4 | 75 | |
| EVAL-00106 | Call Center | 1969-12-03 | Fatima Sheikh | 1m | Yes | 4 | 2 | 2 | 63 | |
| EVAL-00039 | Instagram | 1969-12-03 | Sana Javed | 93m | Yes | 4 | 5 | 5 | 92 | |
| EVAL-00180 | X-Twitter | 1969-12-02 | Ali Hassan | 25m | Yes | 4 | 2 | 5 | 77 | |
| EVAL-00014 | LinkedIn | 1969-12-02 | Hira Siddiqui | 177m | Yes | 3 | 3 | 3 | 63 | |
| EVAL-00131 | X-Twitter | 1969-11-30 | Bilal Ahmed | 10m | Yes | 3 | 2 | 3 | 52 | |
| EVAL-00059 | WhatsApp | 1969-11-30 | Usman Tariq | 5m | Yes | 3 | 5 | 4 | 84 | |
| EVAL-00042 | LinkedIn | 1969-11-30 | Usman Tariq | 143m | No | 3 | 3 | 3 | 54 | |
| EVAL-00020 | Facebook | 1969-11-30 | Ayesha Khan | 14m | Yes | 5 | 4 | 3 | 80 | |
| EVAL-00184 | Email | 1969-11-29 | Usman Tariq | 121m | Yes | 2 | 1 | 1 | 32 | |
| EVAL-00118 | Facebook | 1969-11-29 | Bilal Ahmed | 119m | Yes | 2 | 4 | 5 | 77 | |
| EVAL-00066 | WhatsApp | 1969-11-29 | Zainab Malik | 17m | Yes | 4 | 5 | 5 | 95 | |
| EVAL-00119 | LinkedIn | 1969-11-28 | Fatima Sheikh | 212m | Yes | 2 | 2 | 2 | 47 | |
| EVAL-00016 | Email | 1969-11-28 | Sana Javed | 659m | No | 1 | 1 | 2 | 16 | |
| EVAL-00089 | X-Twitter | 1969-11-27 | Mehwish Iqbal | 40m | No | 5 | 5 | 4 | 87 | |
| EVAL-00011 | Instagram | 1969-11-27 | Bilal Ahmed | 105m | Yes | 2 | 4 | 5 | 81 | |
| EVAL-00171 | WhatsApp | 1969-11-26 | Sana Javed | 24m | No | 4 | 2 | 4 | 54 | |
| EVAL-00067 | Instagram | 1969-11-26 | Imran Farooq | 30m | Yes | 4 | 3 | 4 | 78 | |
| EVAL-00162 | Call Center | 1969-11-23 | Bilal Ahmed | 3.9m | No | 3 | 3 | 2 | 40 | |
| EVAL-00022 | Call Center | 1969-11-23 | Usman Tariq | 1.9m | Yes | 5 | 5 | 4 | 98 | |
| EVAL-00068 | X-Twitter | 1969-11-22 | Zainab Malik | 45m | Yes | 2 | 2 | 3 | 51 | |
| EVAL-00134 | Call Center | 1969-11-21 | Zainab Malik | 0.7m | Yes | 2 | 5 | 3 | 73 | |
| EVAL-00031 | WhatsApp | 1969-11-20 | Ayesha Khan | 13m | Yes | 5 | 4 | 5 | 98 | |
| EVAL-00197 | Call Center | 1969-11-19 | Hamza Raza | 2.9m | Yes | 5 | 3 | 2 | 69 | |
| EVAL-00105 | LinkedIn | 1969-11-19 | Imran Farooq | 271m | Yes | 4 | 2 | 3 | 64 | |
| EVAL-00086 | Email | 1969-11-19 | Sana Javed | 620m | Yes | 4 | 4 | 4 | 90 | |
| EVAL-00092 | Call Center | 1969-11-18 | Usman Tariq | 2.1m | Yes | 4 | 5 | 4 | 89 | |
| EVAL-00045 | WhatsApp | 1969-11-18 | Usman Tariq | 12m | No | 4 | 5 | 3 | 71 | |
| EVAL-00037 | Email | 1969-11-18 | Imran Farooq | 138m | Yes | 1 | 3 | 2 | 48 | |
| EVAL-00012 | X-Twitter | 1969-11-18 | Fatima Sheikh | 4m | Yes | 5 | 5 | 5 | 100 | |
| EVAL-00151 | Instagram | 1969-11-16 | Zainab Malik | 109m | Yes | 5 | 3 | 4 | 81 | |
| EVAL-00027 | Facebook | 1969-11-16 | Hira Siddiqui | 113m | Yes | 5 | 4 | 5 | 95 | |
| EVAL-00007 | LinkedIn | 1969-11-16 | Faisal Qureshi | 84m | Yes | 3 | 3 | 1 | 47 | |
| EVAL-00132 | Facebook | 1969-11-15 | Sana Javed | 20m | Yes | 4 | 4 | 5 | 95 |
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